The Heat Map display organizes connections based on the comparative number and severity of alarms raised against them. Connections with the most alarms raised against them are given the most surface area on the heat map. The heat map refreshes itself automatically when connections are added and removed and when there is a change in the alarm status. Connections are removed from the heat map when monitoring is disabled and while they are in planned outage. The Heat Map answers the question: Which monitored connections require the most urgent attention?
Edit me

Open the Heat map

  1. From a web browser, open the Spotlight web site - http://www.spotlightessentials.com.
  2. Sign in using your Quest account. You have already signed in if you see your profile icon Account Profile in the top right corner of the screen. If you see a Sign in link then you need to sign in.
  3. Click the Monitoring tab. The Heat map is the opening Monitoring screen.

Connection color and surface area

The Heat Map display organizes connections based on the comparative number and severity of alarms raised against them. Connections with the most alarms raised against them are given the most surface area on the heat map. Connections are colored according to the most severe current alarm.

Default Color Severity Description
Normal color Normal No alarms are raised against this connection.
Information color Information At least one information alarm is raised against this connection. No other alarms are raised.
Low color Low At least one low severity alarm is raised against this connection. No high or medium severity alarms are raised.
Medium color Medium At least one medium severity alarm is raised against this connection. No high severity alarms are raised.
High color High At least one high severity alarm is raised against this connection.

List raised alarms

To list the alarms raised for the connections on this heatmap, open the Alarms panel. From the top right of the Overview page, click Open the alarms panel

The Alarms panel shows the number of alarms raised of each severity and lists each alarm currently raised. Sort the alarms by time or severity. If many alarms have been raised then use the search feature to search for the alarm and the next and previous links to page through the list of alarms. Click on an alarm for more information.

Alarms Panel

Alarm analysis

Now you have selected an alarm from Alarms panel. Click Acknowledge to acknowledge the alarm. Click Snooze to snooze the alarm.

Alarm Panel

Drilldown on a connection

Click on a connection to open the Spotlight Overview page for the connection.

Tags: heatmap