Spotlight has failed to connect to the Hyper-V Server. Check the Hyper-V server address, authentication and availability
Check the connection details
The Hyper-V Server connection details are entered on the Spotlight Client, Hyper-V Server | Connection Details screen.
From the Spotlight Client
- Click Configure | Connections.
- Right click on the Hyper-V connection and select Properties.
- Check the connection details.
- Click Test to test the connection.
Hyper-V Server address
Check the address is a valid IP address or hostname of the Hyper-V server.
Authentication
When Use Diagnostic Server credentials is selected then the account running the Spotlight Diagnostic Server is used to connect to the Hyper-V Server. Ensure the Windows user running the Spotlight Diagnostic Server can access the Hyper-V Server.
If you select to fill in the user and password fields, verify the user has the privileges required to retrieve server information and access WMI.
Hyper-V Server availability
Verify the Hyper-V Server is available and accessible over the network. Verify TCP port 135 is open.
Note: The alarm will clear automatically if the error is due to the service being down or network problems and the error condition goes away.