For alarms that require acknowledgment, each raised instance of the alarm remains present in Spotlight until the instance is acknowledged.

How to acknowledge an alarm

  1. Locate the alarm from the Alarm List or Spotlight Overview page.
  2. Tap the alarm severity icon for more detail on the alarm.
  3. Tap the icon to acknowledge the alarm.

    Android iPhone
    Ack Android Ack iPhone
  4. You may want to enter a comment on acknowledging the alarm. The comment shows up in the Alarm Log on the Spotlight Client.

    Acknowledge comment
  5. Tap Save.

    Save button

How to configure an alarm to require acknowledgment

Tags: acknowledge