Use the Alarms panel to inquire into outstanding alarms for connection(s) displayed on the current monitoring page: Heatmap, Overview or drilldown.

How to open the Alarms panel

Click Open the alarms panel - top right of the Heat Map or Spotlight Overview page.

Anatomy of the Alarms panel

Alarms can be sorted by time or severity. If many alarms have been raised then use the search feature to search for an alarm and the next and previous links to page through the list of alarms. Click on an alarm for more information.

Alarms panel

Alarm analysis

Select an alarm from the list of alarms. Spotlight Cloud shows a description of the alarm. Click Acknowledge to acknowledge the alarm. Click Snooze to snooze the alarm.

More about an alarm